Contact the team
Need to contact us? Find out how on this page.
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Get in touch
We love to chat about your travel plans and are happy to talk if you have any questions.
Opening hours
Monday through Friday:
9 AM – 6 PM
Frequently asked questions
Have more questions? Contact us.
How can I get in touch with your support team?
You can contact us anytime through our Contact Form, email, or WhatsApp. Our team is available 24/7 to assist you.
How long does it take to receive a response?
We aim to reply within minutes, but during busy hours it may take up to 1–2 hours. Urgent queries receive priority support.
Can you help me choose the right tour or flight?
Yes! Share your travel dates, budget, and preferences, and our experts will recommend the best options for you.
I made a booking how do I confirm my ticket?
You will receive a confirmation email and e-ticket. You can also verify your booking directly with the airline.
What should I do if there’s an issue with my booking?
Contact us immediately with your booking reference. Our team will review the issue and resolve it as quickly as possible.
Do you offer refunds or changes to bookings?
Yes, refunds and changes depend on the airline’s policy. Contact us with your booking details, and we’ll guide you through the process.